Online Orders Shipping & Returns
Delivery time for online orders is 3-5 working days from date of receipt of payment. If we have an exceptionally busy period and we won't be able to deliver within this timeframe, we'll keep in touch to let you know. If your order is really urgent, drop us a line with your order number and we'll do what we can to get it out to you ASAP.
UK-wide deliveries are one fixed cost of £6.95, or FREE if you spend over £40!
All of our delivery packaging is planet friendly and responsibly sourced.
All recyclable/ biodegradable/ reusable/ compostable as appropriate.
Remember that from the 12th April, you can shop in-person in-store, or use our Click & Collect service. There's FREE parking and lots of it, and we're only a few minutes' drive from J5 of the M3 (and around 20 mins drive (or less) from Farnborough, Fleet, Basingstoke, Alton, Odiham and Hook!)
In the unlikely event that you have any problems with your order, please email us within 24 hours of receipt, providing your order number and details of the issue along with images, if applicable. Looking after our customers is of the utmost importance to us, and we will do our very best to resolve any issues.